Verizon still needs to put the keypad option out there for customers who can’t get statements and choose not to pay on line!! Not happy with Verizon limiting our pay options!!

GetHuman3362518's customer service issue with Verizon Wireless from August 2019

Help with my Verizon Wireless issue
The issue in GetHuman3362518's own words
Find the keypad code to pay my bill. ... I want to pay my monthly bill on your automated phone system as in the past and I need the contact phone number to type into my cell phone..
This information is not readily available anymore since Verizon forced me not to receive statements to pay my bill! I do not like to pay bills on line!!
I want the option to receive statements again!
I have had a cell phone for years with Verizon starting with a flip phone!
Called local store as this info was not available online that I could see!!!!
How GetHuman3362518 fixed the problem
I called the local Verizon store and selected the pay your bill with the automated option.
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless

Paying bill electronically using automated phone service.
Customer service issue
Reported by GetHuman3362518
Aug 3rd, 2019 - 3 years ago
GetHuman3362518 shared how to fix
Seen by 19 customers so far
Similar issue to 19430 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security


GetHuman3362518 started working on this issue
Aug 3rd, 2019 3:32pm
GetHuman3362518 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 7:43pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers