Hello. Why did I get an email about a plan change request and an estimated bill for nex...
GetHuman2886120's Cancel or Change Account issue with Verizon Wireless from May 2019
Help with my Verizon Wireless issue
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Before contacting them, items GetHuman2886120 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
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To cancel your services with Duke Energy, you will need to call in.
The issue in GetHuman2886120's own words
Hello. Why did I get an email about a plan change request and an estimated bill for next month when I closed my account yesterday on the phone with a customer service rep from Verizon Wireless financial services?*I want this issue fixed by having Verizon Wireless send me an email and*or letter stating that I have in fact already closed my account. In addition, the account has already been suspended and I haven’t had cell phone service since April **, ****. It doesn’t make any sense I would receive an email about next month’s charges when I don’t even have access to my number anymore.
GetHuman2886120 did not yet indicate what Verizon Wireless should do to make this right.
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