I lost my phone and want to see if it can be tracked through verizon because find my ip...

GetHuman2214603's customer service issue with Verizon Wireless from February 2019

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The issue in GetHuman2214603's own words
I lost my phone and want to see if it can be tracked through verizon because find my iphone wasn't working properly. However, I haven't been able to speak to a customer service representative because I never set up a my verizon account and therefore do not have a stupid pin number. When I called to reset the pin, the machine still asked me to enter it which makes no ******* sense!**TLDR* My phone is lost, If verizon can track it*give me information about its location, that would be ideal and I'd like to temporarily suspend service for it.
GetHuman2214603 did not yet indicate what Verizon Wireless should do to make this right.
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Verizon Wireless

Customer service issue
Reported by GetHuman2214603
Feb 15th, 2019 - 8 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 11 customers so far
Similar issue to 11303 others
0 customers following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman2214603 started working on this issue
Feb 15th 4:18pm