I paid my account bill $**.** at the rocky mount VA ***** verizon store A new verizon...

GetHuman2042254's customer service issue with Verizon Wireless from January 2019

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The issue in GetHuman2042254's own words
I paid my account bill $**.** at the rocky mount VA ***** verizon store A new verizon *** franklin tpke. ? not sure address number, I think it"s *** I live here ** years *** old franklin TPKE. and it"s directly accross the road from me. they took $**.** to pay MY Account,***********. But they Applied the Payment to Some Lady *named, Jessica ? Her Phone Got the $**.**, Applied to her Account.my phone they said it couldn"t turn it on. only *G. I tried calling the number, And Jessica Answerd ? Then they said I owed another * dollars. ? I got NO Credit! Please Help me they said couldn"t refund ** when I checked next day still would NotWork still and said I still owe ? $*.** my e mail is *****@***.com HELP!!
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Verizon Wireless

Customer service issue
Reported by GetHuman2042254
Jan 26th, 2019 - 3 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
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GetHuman2042254 started working on this issue
Jan 26th 3:41am