I was stampeded into buying extra data that I don’t want at my local VERIZON store.**I...

GetHuman213680's customer service issue with Verizon Wireless from November 2018

Help with my Verizon Wireless issue
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman213680's own words
I was stampeded into buying extra data that I don’t want at my local VERIZON store.**I’m happy with the *G plan I’m currently on.**I don’t know how to get out of paying for extra data.l**I want to cancel the extra data
Cancel extra data and return me to the *G plan I’m already on.
I have an issue with Verizon Wireless too
How GetHuman213680 fixed the problem
I didn’t return to the Kent store. Chatted with Ver online.*They looked at my past usage of data and quickly Saw that I don’t need anymore to maintain my *G plan.**They resolved my situation.*Also, gotta keep a level head for figures and costs!
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Verizon Wireless

Customer service issue
Reported by GetHuman213680
Nov 25th, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
Fixed
GetHuman213680 shared how to fix
Seen by 7 customers so far
Similar issue to 7656 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman213680 started working on this issue
Nov 25th, 2018 6:58am
GetHuman213680 indicated the issue is not fixed yet.
Nov 29th, 2018 2:03pm
GetHuman213680 indicated the issue is not fixed yet.
Nov 29th, 2018 2:03pm
GetHuman213680 confirmed the issue is fixed. Hooray!
Nov 29th, 2018 2:04pm
GetHuman213680 confirmed the issue is fixed. Hooray!
Nov 29th, 2018 2:14pm