My phone number is: ***-***-****. I have a NON-WIRELESS landline. For some reason my...

GetHuman1383163's customer service issue with Verizon Wireless from October 2018

6232 similar
0 following
Help with my Verizon Wireless issue
Next: our robot will wait on hold for GetHuman1383163 to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1383163's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1383163 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman1383163's own words
My phone number is: ***-***-****. I have a NON-WIRELESS landline. For some reason my most recent bill the VLD Shortfall shot way up to $**.** and the Fees&Other Charges went up to $**.**. What happened? ****** I want to switch to your Freedom Value Plan. Per your website this plan is for residential customers only with free long distance to US & Canada. The description on your website says nothing about this plan being a promotion only. I would like to keep Verizon and NOT use my Comcast account for phone, but this Verizon plan I am currently on is unacceptable. Thank you.
GetHuman1383163 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman1383163 fixed the problem
We are waiting for GetHuman1383163 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman1383163 fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman1383163
Oct 20th, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 6232 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1383163 started working on this issue
Oct 20th, 2018 9:18pm