My phone number is: ***-***-****. I have a NON-WIRELESS landline. For some reason my...

GetHuman1383163's customer service issue with Verizon Wireless from October 2018

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The issue in GetHuman1383163's own words
My phone number is: ***-***-****. I have a NON-WIRELESS landline. For some reason my most recent bill the VLD Shortfall shot way up to $**.** and the Fees&Other Charges went up to $**.**. What happened? ****** I want to switch to your Freedom Value Plan. Per your website this plan is for residential customers only with free long distance to US & Canada. The description on your website says nothing about this plan being a promotion only. I would like to keep Verizon and NOT use my Comcast account for phone, but this Verizon plan I am currently on is unacceptable. Thank you.
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Verizon Wireless

Customer service issue
Reported by GetHuman1383163
Oct 20th, 2018 - 25d ago
I have an issue with Verizon Wireless too
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GetHuman1383163 started working on this issue
Oct 20th 9:18pm