My wife and I opened new Verizon accounts and yet both of our phones identify the calle...

GetHuman1334774's customer service issue with Verizon Wireless from October 2018

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The issue in GetHuman1334774's own words
My wife and I opened new Verizon accounts and yet both of our phones identify the caller as William Stewart. We need her calls to say: From Ruth Stewart.
GetHuman1334774 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
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Verizon Wireless

Customer service issue
Reported by GetHuman1334774
Oct 12th, 2018 - 7d ago
I have an issue with Verizon Wireless too
Fixed
Seen by 4 customers so far
Similar issue to 5898 others
0 customers following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1334774 started working on this issue
Oct 12th 8:28pm
GetHuman1334774 confirmed the issue is fixed. Hooray!
Oct 13th 8:36pm