My wife and I have the international travel plan in Spain and Morocco. Over the first t...

GetHuman1322284's customer service issue with Verizon Wireless from October 2018

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Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman1322284's own words
My wife and I have the international travel plan in Spain and Morocco. Over the first two days, she has gotten multiple notifications that she is out of data, but we have both been on the Hotel WiFi the entire duration of our stay (and we haven’t left the resort). Please help resolve this matter - we are wrongfully getting charged a lot of money for data overages and we still have more than ** days left for our trip.
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Verizon Wireless

Customer service issue
Reported by GetHuman1322284
Oct 11th, 2018 - a mon ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1322284 started working on this issue
Oct 11th 10:38pm