Online account locked. I need info on online order

GetHuman839399's customer service issue with Verizon Wireless from July 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman839399 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
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The issue and preferred resolution, in GetHuman839399's own words:
The problem I ran into: Online account locked. I need info on online order
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
Help with my Verizon Wireless issue
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Verizon Wireless

Customer service issue
Reported by GetHuman839399
Jul 9th, 2018 - 7d ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 2075 others
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Timeline
GetHuman839399 started working on this issue
Jul 9th 10:17pm