After updating my Motorola Z Force Droid ***-***-**** purchased ****** to android...

GetHuman839327's customer service issue with Verizon Wireless from July 2018

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The issue in GetHuman839327's own words
After updating my Motorola Z Force Droid ***-***-**** purchased ****** to android *.*, my battery drains very rapidly, and I get a message in a pop up window that Bluetooth has stopped, with instructions to press the " x"to close the app. When the "x" is pressed the box disappears for a split second then reappears, over and over. This can only be cleared by restarting. Also, when this occurs, the phone gets quite hot.*Also, If Bluetooth is turned on, it turns itself off.
GetHuman839327 did not yet indicate what Verizon Wireless should do to make this right.
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Verizon Wireless

Customer service issue
Reported by GetHuman839327
Jul 1st, 2018 - a yr ago
I have an issue with Verizon Wireless too
Fixed
Seen by 9 customers so far
Similar issue to 1800 others
0 customers following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman839327 started working on this issue
Jul 1st, 2018 5:11pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 1st, 2018 6:35pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:14pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 2nd, 2018 9:13pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 3rd, 2018 1:11pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 4th, 2018 8:15pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 4th, 2018 9:02pm
GetHuman839327 indicated the issue is not fixed yet.
Jul 7th, 2018 2:20pm