GetHuman-bpaley's customer service issue with Verizon Wireless from June 2018
Help with my Verizon Wireless issue
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GetHuman-bpaley's next move: talk to Verizon Wireless when they open (we'll send a note).
Verizon Wireless's call center is closed now. We will text or email GetHuman-bpaley when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-bpaley can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Tip from another customer
To manage any of your Verizon services you should log into your “My Verizon” account by clicking here https://www.verizonwireless.com/my-verizon/ and using your phone number and password to log in. From there, you should see a list of your services and be able to change, inspect and update your account (or even contact Verizon).
The issue in GetHuman-bpaley's own words
The problem: Options in getting new phone
GetHuman-bpaley did not yet indicate what Verizon Wireless should do to make this right.
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How GetHuman-bpaley fixed the problem
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