GetHuman-bpaley's customer service issue with Verizon Wireless from June 2018
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Tip from another customer
To manage any of your Verizon services you should log into your “My Verizon” account by clicking here https://www.verizonwireless.com/my-verizon/ and using your phone number and password to log in. From there, you should see a list of your services and be able to change, inspect and update your account (or even contact Verizon).
The issue in GetHuman-bpaley's own words
The problem: Options in getting new phone
GetHuman-bpaley did not yet indicate what Verizon Wireless should do to make this right.
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