I have Verizon-Samsung cell phone... I cannot send or receive text messages and I canno...

GetHuman817086's customer service issue with Verizon Wireless from June 2018

Help with my Verizon Wireless issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
I have Verizon-Samsung cell phone... I cannot send or receive text messages and I cannot send or receive calls.
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
Help with my Verizon Wireless issue
How GetHuman817086 fixed the problem:
As it turned out, my area was having severe rain storms and the storm did something to the cell tower. So, I just had to wait it out and eventually the cell tower problem was corrected.
I have an issue with Verizon Wireless too
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman817086
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Fixed
GetHuman817086 shared how to fix
Seen by 8 customers so far
Similar issue to 1612 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman817086 started working on this issue
Jun 25th 3:09am
GetHuman817086 confirmed the issue is fixed. Hooray!
Jun 25th 9:50am