I have Verizon-Samsung cell phone... I cannot send or receive text messages and I canno...

GetHuman817086's customer service issue with Verizon Wireless from June 2018

Help with my Verizon Wireless issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman817086's own words
I have Verizon-Samsung cell phone... I cannot send or receive text messages and I cannot send or receive calls.
GetHuman817086 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman817086 fixed the problem
As it turned out, my area was having severe rain storms and the storm did something to the cell tower. So, I just had to wait it out and eventually the cell tower problem was corrected.
Please help with my Verizon Wireless issue
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Verizon Wireless

Customer service issue
Reported by GetHuman817086
Jun 25th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Fixed
GetHuman817086 shared how to fix
Seen by 10 customers so far
Similar issue to 1612 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman817086 started working on this issue
Jun 25th 3:09am
GetHuman817086 confirmed the issue is fixed. Hooray!
Jun 25th 9:50am