I just completed a call with the Employee Discount rep, who authorized *% discount as a...

GetHuman816770's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman816770 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman816770's next move: have a Verizon Wireless rep call.
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman816770's own words:
I just completed a call with the Employee Discount rep, who authorized *% discount as a long-time Verizon customer because my employee discount has expired and I no longer have another employer discount code. This *% discount will not take effect for one to two business cycles. Since I originally called about this three weeks ago and did not receive this response back then, I feel strongly that I should be able to get that *% discount applied to me current bill which is due very soon.
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman816770
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 2 customers so far
Similar issue to 1607 others
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Timeline
GetHuman816770 started working on this issue
Jun 25th 12:18am