I was on my stepfathers plan and my phone was turned off because he was terminally ill...

GetHuman756458's customer service issue with Verizon Wireless from June 2018

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The issue and preferred resolution, in GetHuman756458's own words:
I was on my stepfathers plan and my phone was turned off because he was terminally ill he p***ed a few weeks later i contacted customer service by phone to try and keep my service the man i spoke with was really rude and not helpful at all i really loved my service and want to continue with verizon need to speek with someone who can help me
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman756458
Jun 6th, 2018 - 17d ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 236 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman756458 started working on this issue
Jun 6th 4:09pm