I believe I have been overcharged on my bill

GetHuman748824's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman748824 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman748824's next move: have a Verizon Wireless rep call.
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman748824's own words:
The problem I ran into: I believe I have been overcharged on my bill
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
Help with my Verizon Wireless issue
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Verizon Wireless

Customer service issue
Reported by GetHuman748824
Jun 4th, 2018 - 18d ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 63 others
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Timeline
GetHuman748824 started working on this issue
Jun 4th 5:41pm