I cant backup to*The iCloud from one of the phones on my plan

GetHuman633242's customer service issue with Verizon Wireless from April 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman633242 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman633242's next move: have a Verizon Wireless rep call.
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The issue and preferred resolution, in GetHuman633242's own words:
The problem I ran into: I cant backup to*The iCloud from one of the phones on my plan
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman633242
Apr 27th, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
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Seen by 2 customers so far
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Timeline
GetHuman633242 started working on this issue
Apr 27th 1:28am