I spent hours trying to change my Straight Talk number by transferring an existing AT&T...

GetHuman-fnimitz's customer service issue with Straight Talk from October 2018

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The issue in GetHuman-fnimitz's own words
I spent hours trying to change my Straight Talk number by transferring an existing AT&T number to Straight Talk. I tried to accomplish this simple task both by online chat and telephone. They managed to cut my old number , ***-***-****, and change it to a new number, ***-***-****. This is NOT what I wanted! I like having this Straight Talk phone as a back-up phone although I do not use it very often. I do use the number for on-line transactions, etc when I do not wish to be contacted. Is it possible that someone from Straight Talk could transfer the right number for me?
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Straight Talk

Customer service issue
Reported by GetHuman-fnimitz
Oct 18th, 2018 - a mon ago
I have an issue with Straight Talk too
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Seen by 1 customer so far
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GetHuman-fnimitz started working on this issue
Oct 18th 10:21pm