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How Do I Move My Straight Talk Service to a New Address?

In a nutshell: Moving can be a real hassle, with a hundred different things to do and changes to make. Fortunately, moving your Straight Talk phone service to your new address does not have to be one of the hassles. It's actually pretty fast and easy to do. You can either change your address online or you can do it over the phone.

Introduction

Moving can be a real hassle, with a hundred different things to do and changes to make. Fortunately, moving your Straight Talk phone service to your new address does not have to be one of the hassles. It's actually pretty fast and easy to do. You can either change your address online or you can do it over the phone.

What You'll Need

Make sure you change your shipping address too, not just your account address. Even if you don't need anything shipped right now, you may need a new SIM card or something in the future.If you are calling Straight Talk directly to get your address changed, make sure you have all of your account information ready when you do, so you can prove your identity.No fees should apply to moving your service address with Straight Talk.If Straight Talk does not offer coverage at your new address, make sure you get a transfer PIN from the company so you can transfer your phone account to a new wireless company.

Go to the Straight Talk coverage map.

Straight Talk coverage map
Before you move, you need to make sure that you can actually get Straight Talk service at your new location, so check the Straight Talk coverage map before you do anything else.

Enter your ZIP code in the text field provided.

You will be shown a coverage map for the zip code you indicate. If the map indicates that your new location does not receive Straight Talk service then you will need to find a new wireless carrier at your new location.

Click on the person icon in the upper right corner of the Straight Talk home page.

If you will have coverage in your new area, you can go ahead and start changing your address online. If you would prefer to do it over the phone, skip to step 11.

Log in to your Straight Talk account.

Click on the person icon in the upper right corner again, then select Account Dashboard from the popup window that appears.

Click on the Account & Payment option.

Click on the Address Book tab.

Change your address in the Account Address section.

Change your shipping address in the Shipping Address section.

Review the information to make sure it is accurate and confirm.

As you just changed your address online, you can skip the remaining steps.

Call a Straight Talk customer service representative.

Straight Talk customer service

Ask to have your address changed.

Make sure they also change your shipping address.

Conclusion

That's all there is to it. The whole process shouldn't take you more than a few minutes. However, if something goes wrong, you can always get help from a Straight Talk customer service representative. The customer service center is open 24 hours a day, 7 days a week.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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