How Do I Move My Straight Talk Service to a New Address?

The Straight Talk customers can move with their favorite mobile services when relocating to their new addresses. You need to initiate a transfer either by contacting Straight Talk customer care or by logging in to the Straight Talk account from the website.

Christian Allen is the editor / author responsible for this content.
Jan 29, 2020

How Do I Move My Straight Talk Service to a New Address?

When you are a Straight Talk customer, you can move with your mobile service to a new address. For you to move with your service, you should initiate a transfer. This is by changing the address on your account.

However, before you make any changes concerning the addresses on your account, you should first ensure that there is Straight Talk coverage at the new address. You can confirm whether the area is serviceable by Straight Talk on the Straight Talk coverage map.

There are two methods in which you can change the address on your account;

  • On your account
  • Contacting customer service

How Do I Move My Straight Talk Service to a New Address on My Account?

Follow the following steps when moving your straight talk service to a new address on your account;

  1. Visit the Straight Talk website to access your account.
  2. Press on the button labeled My Account at the top.
  3. Use your account credentials to log in to your Straight Talk members account.
  4. From the menu, go to the Reset Contact Info option.
  5. A form will appear, and you have to fill in with your details. These include;
  • Your names as they appear on the account
  • Your physical address- suite or apartment, city, state or province
  • Contact details including the phone number, email address
  • The dates of birth
  1. Once you complete filling the form, you should choose the Manage Personal Profile.
  2. Under the Payments tab, find the billing addresses. From this option, you can choose to change the billing address or the service address.
  3. Against the present service address, edit and make changes. Fill in your new address.
  4. Confirm and save the changes at the end.

How Do I Move My Straight Talk Service to a New Address by Contacting Customer Service?

  1. Follow the following steps when moving your straight talk service to a new address by contacting the Straight Talk customer service.
  2. Inform the customer care agent that you wish to relocate.
  3. Ask the agent to organize moving the service to your new address.
  4. Provide the customer care representative with detailed information on your new address.
  5. Also, tell them the day you wish to have the service switched off at your old place, and moved to your new address. It is at this time that you schedule the time and date for the moving, especially for the equipment and their installation.
  6. Remember to confirm your contact details with the customer care representative to receive messages and reminders about the moving of the service.

Apart from contacting customer care and making the changes online, you can visit a store to receive the same services. Locate a Straight Talk store near or within your area. You will find an agent who will guide you and help you schedule a date for moving the Straight Talk service from your old address to your new address.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Move My Straight Talk Service to a New Address?

Why does GetHuman Write How-to Guides for Straight Talk Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Straight Talk in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Straight Talk Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Straight Talk

Asked 5 years ago
Updated 5 years ago
Viewed 3,169,576 times
Straight Talk
contacting the Straight Talk customer service
how do I move my Straight Talk Service to a new address

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!