New sim card trying to transfer my phone number and plan

GetHuman1337362's customer service issue with Straight Talk from October 2018

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The issue in GetHuman1337362's own words
I did try using my old sim card in my new phone and that didnt work. So now i am trying to Transfer my plan and number to a different sim card that came with the phone and that isnt working either. They are both straight talk sim cards and phones.
I just want it switched over so i can use my new phone
I spend a lot of money buying stuff from straight talk
I have an issue with Straight Talk too
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Straight Talk

Customer service issue
Reported by GetHuman1337362
Oct 13th, 2018 - a mon ago
I have an issue with Straight Talk too
Not resolved
Seen by 6 customers so far
Similar issue to 3002 others
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Timeline
GetHuman1337362 started working on this issue
Oct 13th 9:56am