Facebook Customer FAQ

If your personal account is disabled, Facebook will have sent you a message with the reasoning. Common reasons include not following the Facebook Community Standards or not having a real name on your profile. To continue, appeal the decision to Facebook. To do this, find an email you received from Facebook about the disabling of your account and follow the given instructions. Please make sure that all requested identification documents are clearly visible and correctly represent you. Be patient, as this process may take several weeks.

We're sorry to hear about your disabled account! However, we do not have the ability to reinstate Facebook accounts. The option to do so lies solely with Facebook. They usually disable accounts that violate their Community Standards or Terms of Service. To attempt recovery, appeal the decision on Facebook’s "My Personal Account Was Disabled" page. You'll need to fill out a form and wait for their decision. Please ensure you provide accurate detail for a better chance at recovery.

We're sorry to hear that your personal Facebook account has been disabled. This usually happens because your account or your activity on it doesn't follow Facebook's Terms of Use or Community Standards. You can submit an appeal for its review. To do this, go to the "My Facebook account was disabled" page on the Facebook Help Center. You'll need to provide a valid ID to confirm your identity. After you submit your appeal, be patient as the review process can take some time. If your appeal is successful, your account will be re-enabled. Please ensure to follow Facebook's guidelines in the future to prevent this from happening again.

When Facebook is done reviewing your account, you will receive a notification. If your account was suspended, Facebook might also send you an email with details about your account's status. Please make sure to check the email associated with your Facebook account regularly. If you're still able to access your account, check your Support Inbox under the "Settings and Privacy" section for updates. It's important to keep in mind that review time varies and may take several days or more.

We're sorry to hear you're having trouble with your account. If your Facebook account was hacked and the email for recovery has been changed, you can still regain control. Visit the "My Account Is Compromised" page and follow the instructions provided. You'll typically need to enter an old password you remember, or verify your identity through some other means that the system suggests. If the hacker has changed your password and email, you may need to go through additional verification such as identifying photos of friends. It might be a bit difficult but it's one of the ways Facebook ensures your account's security. Please follow the Facebook-provided steps diligently to regain control of your account.