I travelled with my son via Atlanta to reach Jamaica. We were lucky to have been able...
GetHuman-dixonlyd's customer service issue with Delta from February 2019
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I travelled with my son via Atlanta to reach Jamaica. We were lucky to have been able to land, however we were made to stay on board the plane because there was a power outage. This ment we could not be process through immigration, six hours in total we were kept on the plane. Also when they did get power back the wait as they processed millions of travellers resulted with another long wait which resulted in me and my child's worst travel experience.
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