I travelled with my son via Atlanta to reach Jamaica. We were lucky to have been able...

GetHuman-dixonlyd's customer service issue with Delta from February 2019

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I travelled with my son via Atlanta to reach Jamaica. We were lucky to have been able to land, however we were made to stay on board the plane because there was a power outage. This ment we could not be process through immigration, six hours in total we were kept on the plane. Also when they did get power back the wait as they processed millions of travellers resulted with another long wait which resulted in me and my child's worst travel experience.
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Delta

Customer service issue
Reported by GetHuman-dixonlyd
Feb 18th, 2019 - 8 mons ago
I have an issue with Delta too
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-dixonlyd started working on this issue
Feb 18th 12:05pm
GetHuman-dixonlyd confirmed the issue is fixed. Hooray!
Feb 18th 12:08pm