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Before contacting them, items GetHuman-mikenpam may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-mikenpam's own words
KL**** (operates by DL**** was changed & KL*** (ATL-AMS) canceled less than **hrs before departure w***hr layover in ATL! Conf KAHGBO & GEAHHM traveling togetherback to GLA! This has been a nightmare! A helpful agent found flights leaving Saturday...requesting compensation (luggage fees, food vouchers in AMS and*or Sky Lounge vouchers) for missed important meetings in ATL & two in Glasgow! Tyler Collins *********** and my Gold Member AMEX parents since **** **********
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