Hello - My name is Matt King and my wife is Ashley King. We are scheduled to fly from...

GetHuman-mkingmp's customer service issue with Delta from September 2018

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The issue in GetHuman-mkingmp's own words
Hello - My name is Matt King and my wife is Ashley King. We are scheduled to fly from Detroit to Phoenix tomorrow, Sept. ** and return Monday Sept. **. Confirmation *HAC*QJ. Unfortunately, my wife was diagnosed with breast cancer and has begun treatment. She cannot go on this trip as she will be starting chemotherapy this Monday. Is it possible to get a refund or could we use the tickets at a date after her treatment? Also, what do you need from us as for verification? Your help is greatly appreciated.
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Customer service issue
Reported by GetHuman-mkingmp
Sep 19th, 2018 - 6 mons ago
I have an issue with Delta too
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Seen by 3 customers so far
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
GetHuman-mkingmp started working on this issue
Sep 19th, 2018 8:14pm