There was credit card fraud committed on my card. I have not been able to use my card...

GetHuman5761480's Dispute a Charge issue with Capital One from March 2021

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Before contacting them, items GetHuman5761480 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5761480's own words
There was credit card fraud committed on my card. I have not been able to use my card since the first of Feb. Capital one cancelled my card because they said suspected fraud. Someone was trying to use my number and they did.I have not been able to use my card because it was cancelled. I now see where SPOTIFY has been charged to my account. I have charges made after the first of the month that I did not make because my card was cancelled by Capital One. I am suppose to get a new card but it has been several days and I have not received it.

GetHuman5761480 did not yet indicate what Capital One should do to make this right.

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Capital One

Dispute a Charge issue
Reported by GetHuman5761480
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 4583 others
0 customers following this

Timeline

GetHuman5761480 started working on this issue
Mar 20th 12:59am

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