I tried to call up to * times needing to speak with someone trying to pay my bill. I'm...

GetHuman4614828's Bill Pay Problem issue with Capital One from April 2020

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The issue in GetHuman4614828's own words
I tried to call up to * times needing to speak with someone trying to pay my bill. I'm unable to pay my bill because I'm impacted by the coronavirus.* I was on hold for * hours for each call and wasnt able to get in contact with anyone. They dont have live chat options, nor do they have an option where they will call you back when it's your turn in line. I think its ridiculous though that I was on hold for * hours and still nothing.

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Capital One

Bill Pay Problem issue
Reported by GetHuman4614828
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4290 others
0 customers following this

Timeline

GetHuman4614828 started working on this issue
Apr 10th 12:56am