I am disabled and am waiting on my payments. I'm sorry I can't make the payments yet. A...

GetHuman3976145's customer service issue with Capital One from November 2019

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The issue in GetHuman3976145's own words
I am disabled and am waiting on my payments. I'm sorry I can't make the payments yet. As soon as I can, I will. *I have severe anxiety and can't talk with you. We've been through this when you let fraud go on at least a year after I reported it. That was ****. I never got a refund until July ****. You did not give the interst incurred.*I am asking you will not charge me interest nor late fees. That will cause me to go bankrupt. I don't want that.*Thank you.**Sincerely,**Atha L De Shazo

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Capital One

Customer service issue
Reported by GetHuman3976145
Nov 22nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 3659 others
0 customers following this

Timeline

GetHuman3976145 started working on this issue
Nov 22nd, 2019 12:08am
GetHuman3976145 indicated the issue is not fixed yet.
Nov 22nd, 2019 4:47am
GetHuman3976145 indicated the issue is not fixed yet.
Nov 22nd, 2019 10:39pm
GetHuman3976145 confirmed the issue is fixed. Hooray!
Nov 22nd, 2019 10:39pm
GetHuman3976145 indicated the issue is not fixed yet.
Nov 23rd, 2019 8:01am

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