I had purchased a phone case last week and asked to have it shipped. After * attempts...

GetHuman-weihzhu's customer service issue with Capital One from October 2019

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The issue in GetHuman-weihzhu's own words
I had purchased a phone case last week and asked to have it shipped. After * attempts, they still did not ship it so last Thursday I asked for them to ship it back to Apple. It has been * business days and I haven’t received a refund.
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Capital One

Customer service issue
Reported by GetHuman-weihzhu
Oct 10th, 2019 - a mo ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 10651 others
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GetHuman-weihzhu started working on this issue
Oct 10th 10:10pm