Won’t let me set up Apple Pay or use my card in any apps. Also the link you provided fo...

GetHuman3551875's customer service issue with Capital One from September 2019

Help with my Capital One issue
The issue in GetHuman3551875's own words
Won’t let me set up Apple Pay or use my card in any apps. Also the link you provided for live chat with capital one on mobile doesn’t take me anywhere.
GetHuman3551875 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman3551875 fixed the problem
I had to activate my card manually. However the interface in order to navigate to that screen is extremely complex, and you wouldn’t know where or how to find it unless you spent a long time looking through every possible settings route.
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Capital One

Customer service issue
Reported by GetHuman3551875
Sep 7th, 2019 - 13d ago
I have an issue with Capital One too
Fixed
GetHuman3551875 shared how to fix
Seen by 4 customers so far
Similar issue to 9933 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman3551875 started working on this issue
Sep 7th 10:15pm
GetHuman3551875 confirmed the issue is fixed. Hooray!
Sep 8th 10:35pm
GetHuman3551875 confirmed the issue is fixed. Hooray!
Sep 8th 10:40pm