I would like an email address to send a complaint regarding a late charge I received be...

GetHuman-marykmcg's customer service issue with Capital One from December 2018

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The issue in GetHuman-marykmcg's own words
I would like an email address to send a complaint regarding a late charge I received because I never received my bill. Apparently I was switched to a paperless account so I never received my bill. I called twice and spoke to a supervisor and was told it could not be waived even after I explained my circumstance AND paid off my credit card. (* days late) I was surprised you would want to lose a customer over $**. He said there was NO ONE else I could speak to or email.
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Capital One

Customer service issue
Reported by GetHuman-marykmcg
Dec 7th, 2018 - 6 mons ago
I have an issue with Capital One too
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Seen by 3 customers so far
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GetHuman-marykmcg started working on this issue
Dec 7th, 2018 1:33am