YOU ARE NOT HELPING ME. I AM ASKING CAPITAL ONE TO GIVE ME AN EMAIL ADDRESS SO I CAN WRITE TO YOU REGARDING MY REWARDS. I CANNOT CALL YOU.
GetHuman1701345's customer service issue with Capital One from December 2018
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The issue in GetHuman1701345's own words
GET YOU REWARD CUSTOMER SERVICE EMAIL ADDRESS. ... FOR THE FOURTH TIME I AM ASKING FOR AN EMAIL ADDRESS SO I CAN WRITE TO YOU ABOUT MY REWARDS. THIS IS HOW CAPITAL ONE CAN HELP ME. YOU ASK HOW YOU CAN HELP SO PLEASE SEND ME AN EMAIL ADDRESS SO I CAN WRITE TO YOU. I CANNOT CALL YOU.
I HAVE WRITTEN FOUR MESSAGES TO YOU AND ALL YOU TELL ME EACH TIME IS HOW CAN WE HELP YOU. YOU ARE NOT HELPING OR ANSWERING MY MESSAGES TO YOU.
SENDING ME YOU REWARDS CUSTOMER SERVICE EMAIL.
I HAVE BEEN A CUSTOMER FOR MANY YEARS AND HAVE NEVER HAD A LATE PAYMENT.
I CANNOT CALL YOU NOR USE GET HUMAN AS I CAN'T CALL. I AM OUT OF THE COUNTRY WITH NO CALLING ON MY PHONE.
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