We have been Capital one Card holders for over ** years and have always paid our card o...
GetHuman1503750's customer service issue with Capital One from November 2018
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The issue in GetHuman1503750's own words
We have been Capital one Card holders for over ** years and have always paid our card or payment every month. My name is Frank Mathis, my credit card ends with ****. I missed a payment in August I think, anyway in Oct I was informed that i owed * months payment. On the ** th of Oct I thought I paid a $***.** payment which would have caught me up. The payment was done on line and somehow I must have indicated that I was going to pay the entire amount in excess of $*,***.**. because of this mistake my credit union didn't pay the amount req
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