i just wanted my information updated in capital one's system. I paid my account with ca...

GetHuman-jcwhoo's customer service issue with Capital One from September 2018

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The issue in GetHuman-jcwhoo's own words
i just wanted my information updated in capital one's system. I paid my account with capital one in a settlement back in march. Afterwards i was told in may that after the account was closed and settled that all the negative information would be taken off, this includes late payments being reported to the credit bureau's as a courtesy of taking care of this account. my account number is ****-****-****-****. My name is Josue E Cervantes.
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Capital One

Customer service issue
Reported by GetHuman-jcwhoo
Sep 4th, 2018 - 6 mons ago
I have an issue with Capital One too
Fixed
Seen by 11 customers so far
Similar issue to 1595 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman-jcwhoo started working on this issue
Sep 4th, 2018 11:30am
GetHuman-jcwhoo indicated the issue is not fixed yet.
Sep 4th, 2018 12:55pm
GetHuman-jcwhoo indicated the issue is not fixed yet.
Sep 4th, 2018 1:11pm
GetHuman-jcwhoo indicated the issue is not fixed yet.
Sep 5th, 2018 12:40pm