promo credit has not been posted yet

GetHuman743981's customer service issue with Capital One from June 2018

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Help with my Capital One issue
Before contacting them, items GetHuman743981 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
GetHuman743981's next move: have a Capital One rep call.
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman743981's own words:
The problem I ran into: promo credit has not been posted yet
I trust that Capital One will make this right and come up with a resolution that is fair.
Help with my Capital One issue
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Capital One

Customer service issue
Reported by GetHuman743981
Jun 3rd, 2018 - 2 mons ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 94 others
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Timeline
GetHuman743981 started working on this issue
Jun 3rd 12:22am