GetHuman was useless. They ignored me and the problem. I then called the property and received a lower rate

GetHuman-fredgoo's customer service issue with Booking.com from August 2019

Help with my Booking.com issue
First: share to improve GetHuman-fredgoo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fredgoo may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-fredgoo's own words
make a reservation ... Best Western Plus Coalinga Inn is listed at $*** until I click to book it when it changes to $***.**????????????????**GetHuman never responded with a call back. They were useless in resolving the problem that booking.com produced. I called the property directly and received a rate $** dollars under that offered by booking.com. I am unlikely to use either of them in the future.
It is deceitful to list a come-on rate of $*** and then switch it to $***.** when you click on it.
Stop planting deceitful come-on rates and answer telephone and e-mail contacts, rather than permanently ignoring them except for repeated pleas for me to write a review.
two or three years
I resolved it by calling the property directly. This worked within minutes
How GetHuman-fredgoo fixed the problem

We are waiting for GetHuman-fredgoo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

booking.com
Customer service issue
Reported by GetHuman-fredgoo
Aug 16th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 21820 others
0 customers following this

Timeline

GetHuman-fredgoo started working on this issue
Aug 16th, 2019 4:14pm
GetHuman-fredgoo indicated the issue is not fixed yet.
Aug 19th, 2019 6:27pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers