GetHuman was useless. They ignored me and the problem. I then called the property and received a lower rate

GetHuman-fredgoo's customer service issue with from August 2019

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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-fredgoo's own words
make a reservation ... Best Western Plus Coalinga Inn is listed at $*** until I click to book it when it changes to $***.**????????????????**GetHuman never responded with a call back. They were useless in resolving the problem that produced. I called the property directly and received a rate $** dollars under that offered by I am unlikely to use either of them in the future.
It is deceitful to list a come-on rate of $*** and then switch it to $***.** when you click on it.
Stop planting deceitful come-on rates and answer telephone and e-mail contacts, rather than permanently ignoring them except for repeated pleas for me to write a review.
two or three years
I resolved it by calling the property directly. This worked within minutes
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Customer service issue
Reported by GetHuman-fredgoo
Aug 16th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 21820 others
0 customers following this


GetHuman-fredgoo started working on this issue
Aug 16th, 2019 4:14pm
GetHuman-fredgoo indicated the issue is not fixed yet.
Aug 19th, 2019 6:27pm

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