How Do I Get a Refund from Booking.com?

Sign in to your account and select Refunds to request a refund from Booking.com. Select the reservation that you want to cancel, then click Cancel Reservation. Select your reason for requesting a refund. Confirm your request by clicking Next. You'll receive an email confirming that Booking has received your request for a refund, including instructions on how long it may take to process the request.

You might want to seek a refund from the Booking website for many reasons. Sometimes there can be issues with your booking experience. It's important to know how to get a refund from Booking.com. Here are the steps to refund from Booking.com.

1. Sign In to Your Booking Account

Log in to your Booking.com account and go to My Booking. Click on the link for your reservation, and you'll be taken to a page with all the details about that trip, including where you're staying, when check-in is scheduled, etc.

2. Click on the Refunds Button

Choose your reservation and click Cancel. If you don't see your reservation, select Other and enter your booking number or email address associated with the reservation to locate it. Select whether you would like a full refund.

3. Select the Reservation That You Want To Cancel

You can cancel or change multiple reservations if they are from the same booking. To do this, select Cancel and Change Reservations on your Booking History page and click Select Reservation(s). You'll be presented with a list of your reservations. Choose which ones to change by clicking them. Once you select a reservation, click Continue and follow the instructions to cancel your reservation.

4. Select Refund

Choose Refund if you want to cancel your booking. Then select the Refunds button. Select the reservation you want to cancel or change, then click Change/Cancel in its details section.

5. Select the Reason for Your Request

Now choose the booking and reason. Fill out some more information. Select the reason for your request from the drop-down menu. You can also add your reason if none of these suit your needs. If you have any comments about your experience with Booking.com, add them.

6. Click Cancel To Confirm

Select Cancel to confirm, then click Next. You will be directed to the next page where you can review your request and click Submit.

7. You Will Receive an Email Confirmation

You will receive an email confirming that your request has been submitted. You can track the status of your refund online. If you have any questions, contact Booking.com directly by email.

Why does GetHuman Write How-to Guides for Booking.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Booking.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Booking.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.