Priceline Customer FAQ

To book a hotel reservation on Priceline, start by visiting the website or app. Enter your destination, check-in and check-out dates, and the number of guests. Browse through the available hotels, comparing prices and amenities. Once you find a hotel that meets your needs, select it to view more details. Click "Reserve" or "Book Now," then follow the prompts to enter your payment information and complete the reservation. You will receive a confirmation via email once your booking is successful.

Refunds for flights cancelled due to a government shutdown depend on the airline's policies. Typically, airlines may offer full refunds or allow you to change your flight without penalties. It's important to check the specific airline's terms and conditions regarding cancellations.

To cancel a duplicate reservation, you can log into your Priceline account, go to your trips, and find the reservation you wish to cancel. Follow the prompts to cancel it. Be sure to check the cancellation policy associated with the reservation, as it may vary. If you encounter issues, refer to the most up-to-date contact information provided on this page for assistance.

Yes, you can speak to an agent to update your existing account. There is a link to the most up-to-date contact information right here on this page that you are viewing.

Express Deals are non-refundable, which means they cannot be canceled or changed once booked. This policy is part of the savings offered with these deals. Make sure to review all details before completing your reservation to avoid any inconvenience.