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Priceline Customer FAQ

Top Answers & How-to Guides

What is Priceline's Phone Number?

The question we are asked most often is about how to talk to Priceline customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is travel insurance offered by Priceline?

Yes, Priceline offers travel insurance to customers. We understand that unforeseen situations can occur that may require trip cancellations...
Ask any question you have about Priceline customer service, get an answer now.

Recent Priceline Customer Questions

need to change my email address

To change your email address on Priceline, log into your account, go to the account settings or profile section, and update your email information. Make sure to save the changes.
Asked Jul 12, 2024 8:25 PM

How do I change my email on my priceline.com account?

To change your email on your Priceline account, log into your account, go to the "Profile" or "Account Settings" section, and update your email address. Save the changes to confirm the update.
Asked Jul 6, 2024 3:14 AM

How do I give a bad review for the hotel I booked through priceline

You can leave a review for your hotel by logging into your Priceline account, navigating to your bookings, and selecting the specific hotel reservation. There, you should find an option to write and submit a review based on your experience.
Asked Jul 1, 2024 1:22 PM

I am trying to reserve a vehicle through priceline in Canada. It gives me option to select Canadian langusge but I need to know that it will charge me in Cansdian currency also

Yes, if you are browsing through the Canada-specific site of Priceline and have selected Canadian language, your transactions would typically process in Canadian dollars (CAD). However, do keep in mind that the exact currency in which you'll be charged is determined by your bank and the payment method you use. Therefore, we recommend checking with your bank and reading the fine print on the payment page to be certain.
Asked Jun 12, 2024 2:11 AM

how do i change my account email

To change your account email on Priceline's platform, follow the below steps: 1. Sign in to your Priceline account. 2. Go to "My Profile," located on your account page. 3. Here, you'll find "Email Address". Click on the 'Edit' button next to it. 4. Input your new email address and confirm it. 5. Save the changes. You should soon receive a confirmation email at the new email address. Simply click on the link in this email to verify your new email address. Please note that you should have access to this new email as you'll be receiving all future communications here.
Asked May 8, 2024 3:32 PM

Help me with my Priceline customer service issue

Booking Assistance

How Do I Apply a Coupon Code to Priceline?

Priceline Coupon codes are wonderful since they give you a discount on your hotel which makes planning your vacation a bit more stress-free....

How do I make a booking on Priceline.com?

Priceline offers a simple way to book hotels, flights, cars, and cruises. For hotels, enter your location and dates, follow the prompts...

Can I make changes to my Priceline reservation after the check-in date?

No, you cannot make changes to your Priceline reservation after the check-in date. Once you have checked in, the reservation becomes...

Can I use a debit card to make a booking on Priceline?

Yes, you can use a debit card to make a booking on Priceline. Priceline accepts both debit and credit cards as payment methods for...

Confirmation Emails

What Do I Do If I Did Not Get a Confirmation Email from Priceline?

This article describes what to do if you made a purchase via Priceline but did not get a confirmation email from Priceline. Detailed...

What Do I Do If I Didn't Receive My Priceline Confirmation Email?

When paying for something at Priceline.com, you will receive your confirmation immediately after purchase. This is also known as your...

Reservation Changes

How do I cancel or change my Priceline reservation?

To cancel your hotel, flight, or rental car reservation with Priceline, you can use the self-service tools on their website or contact...

Problem Resolution

What do I do if I have a problem with my Priceline reservation?

Having issues with a Priceline reservation? Customers are allowed to cancel or change their reservations. To cancel a hotel reservation,...

How to dispute a charge from Priceline?

Customers who have questions about charges on their account should contact Priceline Customer Support first before disputing with their...

Refunds and Policies

What is Priceline's refund policy?

Priceline's refund policy varies depending on the type of reservation made. For hotel bookings, most reservations are refundable up...

Missed Bookings

What happens if I miss my flight or train booked through Priceline?

If you miss your flight or train booked through Priceline, it is crucial to contact our customer support team immediately. The specific...

Payment Methods

What are Priceline's accepted forms of payment?

Priceline accepts payments through major credit cards including Visa, Mastercard, American Express, and Discover. Additionally, debit...

Express Deals Program

What is the Priceline Express Deals program?

The Priceline Express Deals program is a unique offering that allows travelers to find great deals on hotel accommodations without...

Travel Insurance

Is travel insurance offered by Priceline?

Yes, Priceline offers travel insurance to customers. We understand that unforeseen situations can occur that may require trip cancellations...
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