I booked a hotel through Booking.com and the hotel does not see it in their system and...

GetHuman1364100's customer service issue with Booking.com from October 2018

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The issue in GetHuman1364100's own words
I booked a hotel through Booking.com and the hotel does not see it in their system and they are now booked up. It was for a work trip.
GetHuman1364100 did not yet indicate what Booking.com should do to make this right.
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Booking.com

Customer service issue
Reported by GetHuman1364100
Oct 17th, 2018 - a yr ago
I have an issue with Booking.com too
Fixed
Seen by 31 customers so far
Similar issue to 5786 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman1364100 started working on this issue
Oct 17th, 2018 3:49pm
GetHuman1364100 confirmed the issue is fixed. Hooray!
Oct 18th, 2018 4:07pm