Dear Team,**I made a booking of hotel on **th oct for UK from **th oct to **th oct with...

GetHuman-aajayku's customer service issue with Booking.com from October 2018

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The issue in GetHuman-aajayku's own words
Dear Team,**I made a booking of hotel on **th oct for UK from **th oct to **th oct with confirmation no. **********. But when I went there I found that the room was already booked by the someone else. But when I asked the owner for the same he said I mistakenly booked the same room twice and was told to cancel the booking and will get the whole money back. It has been *days and i haven't got the money back.*Please look into the matter and take necessary action as soon as possible.
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Booking.com

Customer service issue
Reported by GetHuman-aajayku
Oct 16th, 2018 - a yr ago
I have an issue with Booking.com too
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Seen by 5 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-aajayku started working on this issue
Oct 16th, 2018 8:27pm