I have been trying to get this issue resolved with booking.com for months now I have ca...

GetHuman1220807's customer service issue with Booking.com from September 2018

Help with my Booking.com issue
The issue in GetHuman1220807's own words
I have been trying to get this issue resolved with booking.com for months now I have called on several occasions and I have not received an answer or a resolve from this situation. My trip to El Paso with the family I was charged two times for one room with Marriot hotel I have contacted them and they were not able to assist because I booked it through booking.com I called and they had “resolved the problem” looking back on my bank statement nothing has changed and I still do not have a refund on the double charge
GetHuman1220807 did not yet indicate what Booking.com should do to make this right.
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How GetHuman1220807 fixed the problem
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Booking.com

Customer service issue
Reported by GetHuman1220807
Sep 28th, 2018 - 21d ago
I have an issue with Booking.com too
Fixed
Seen by 8 customers so far
Similar issue to 4964 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman1220807 started working on this issue
Sep 28th 1:28am
GetHuman1220807 confirmed the issue is fixed. Hooray!
Sep 29th 1:34am