I received an email from Booking.com *re booking reference number **********. *The emai...

GetHuman-tobinpat's customer service issue with Booking.com from September 2018

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I received an email from Booking.com *re booking reference number **********. *The email states that The Hotel @ Fifth Avenue previously called La Quinta Inn & Suites are unable to process my credit card details. *Is this email genuine?*My credit card was changed since the booking took place. *If you confirm the email as genuine I will enter the details of my new credit card**Regards **Pat Tobin
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Booking.com

Customer service issue
Reported by GetHuman-tobinpat
Sep 16th, 2018 - a yr ago
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-tobinpat started working on this issue
Sep 16th, 2018 8:35pm
GetHuman-tobinpat confirmed the issue is fixed. Hooray!
Sep 17th, 2018 9:05pm