Booked the motel via booking, but the property is booked up.*Booking.com found the othe...

GetHuman1144274's customer service issue with Booking.com from September 2018

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The issue in GetHuman1144274's own words
Booked the motel via booking, but the property is booked up.*Booking.com found the other property and agreed to reimburse the extra cost. *Emailed the receipt and waiting for booking.com reply but after two weeks, there is no further action done by booking.com*I request the prompt action on the reimbursement.
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Booking.com

Customer service issue
Reported by GetHuman1144274
Sep 14th, 2018 - 10 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 26 customers so far
Similar issue to 4321 others
1 customer following this
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman1144274 started working on this issue
Sep 14th, 2018 7:49pm