I cancelled the reservation via the hotel due to not receiving a email from booking.com...

GetHuman-ozziejoh's customer service issue with Booking.com from August 2018

Help with my Booking.com issue
The issue in GetHuman-ozziejoh's own words
I cancelled the reservation via the hotel due to not receiving a email from booking.com. The cancellation was done in June and I was meant to stay on the *******. The cost of the room was taken out of my account with not even checking in. There was a note on the establishment system stating that I wasn’t going to attend. *I’m really hoping that we can resolve this matter nicely. I have tried to call multiple times but no success. Please get back to me to talk about this issue.
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Booking.com

Customer service issue
Reported by GetHuman-ozziejoh
Aug 27th, 2018 - 4 mons ago
I have an issue with Booking.com too
Fixed
Seen by 21 customers so far
Similar issue to 3472 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-ozziejoh started working on this issue
Aug 27th 3:23am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 27th 5:26am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 28th 4:08am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 29th 5:05am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 30th 4:24am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 30th 4:25am
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 30th 8:49pm
GetHuman-ozziejoh indicated the issue is not fixed yet.
Aug 31st 11:20pm