I booked a room from the **nd August to the **rd at phoenix inn, by booking.com ( Confi...

GetHuman-parwes's customer service issue with Booking.com from August 2018

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The issue in GetHuman-parwes's own words
I booked a room from the **nd August to the **rd at phoenix inn, by booking.com ( Confirmation number: ********** PIN code: ****) as I came to Chennai for a business meeting, all the way from Pondicherry. However, when I arrived at the hotel they told that my room was not available and I was offered no alternate solution. Therefore, I had to leave Chennai without being able to attend my meeting in a state of extreme fatigue since I couldn't find any other accommodation at the last moment.
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Customer service issue
Reported by GetHuman-parwes
Aug 22nd, 2018 - 10 mons ago
I have an issue with Booking.com too
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Seen by 7 customers so far
Similar issue to 3294 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
GetHuman-parwes started working on this issue
Aug 22nd, 2018 4:23pm