so hard to get help here. I am very frustrated. I am ** yrs old and you people are not helping me

GetHuman-mybojo's customer service issue with Booking.com from June 2018

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The issue in GetHuman-mybojo's own words
I dont have text and I cant get a code. I asked to be called and again nothing. ***-***-**** ... I booked with booking.com and took my trip April *th. I was supposed to get my **.** refund from booking and am*still waiting. I called twice and they said no problem it will*be sent and nothing. I told them they have my visa * and*still nothing. I would hesitate to refer anyone at this point*because now I am begging for what was promised.************ John Russo.
I just want my **.**
I want my money promised
I was expecting more than what I am experiencing
why do I have to go thru all this nonsense. I keep getting the run around. pick * things, go to this, do that. and on the top of my*page, it says issue fixed. are you kidding me. Please stop all this nonsense. I did the right things when I booked. paid my*hotel bill and have been waiting almost * months to get my **.**. this is not the way to do business.
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Booking.com

Customer service issue
Reported by GetHuman-mybojo
Jun 20th, 2018 - a yr ago
I have an issue with Booking.com too
Fixed
Seen by 20 customers so far
Similar issue to 1290 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-mybojo started working on this issue
Jun 20th, 2018 3:24am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 21st, 2018 2:30am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 21st, 2018 2:35am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 21st, 2018 2:37am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 21st, 2018 5:30am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 21st, 2018 5:31am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 23rd, 2018 8:25am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 23rd, 2018 8:38am
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 23rd, 2018 2:44pm
GetHuman-mybojo indicated the issue is not fixed yet.
Jun 23rd, 2018 4:33pm