Contact booking.com to tell that a host gave our booked apartment to other person.

GetHuman720924's customer service issue with Booking.com from May 2018

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The issue in GetHuman720924's own words
The problem: Contact booking.com to tell that a host gave our booked apartment to other person.
GetHuman720924 did not yet indicate what Booking.com should do to make this right.
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Booking.com

Customer service issue
Reported by GetHuman720924
May 26th, 2018 - 7 mons ago
I have an issue with Booking.com too
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Seen by 11 customers so far
Similar issue to 83 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman720924 started working on this issue
May 26th 4:25pm