Booking.com took out reservation two weeks ago at the comfort inn in Safford, AZ. Toda...

GetHuman-lunardov's customer service issue with Booking.com from May 2018

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The issue in GetHuman-lunardov's own words
Booking.com took out reservation two weeks ago at the comfort inn in Safford, AZ. Today they notified me they can't accommodate the reservation. They put is in a * star hotel (unacceptable), as we were in a * star much lower rate. And they want us to simply have then cancel and reserve with emailing. I am traveling with my **-year old mother...* hour flight, then * hour drive for graduation. This isn't acceptable. I need then go honor the rare and the hotel or better.
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Booking.com

Customer service issue
Reported by GetHuman-lunardov
May 21st, 2018 - 6 mons ago
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GetHuman-lunardov started working on this issue
May 21st 1:59pm