Verizon Wireless Help Pages

Verizon Wireless Customer FAQ, Forum, and Online Help Desk

Average time to fix: (18.8462 hours)
Busiest time: 10:45am
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Recent Verizon Wireless help topics searched

You have our History from Feb *th we wanted a Apple * Verizon Phone * to pick up at sto...
Closed my account, paid everything up in full....still getting statements.! And credit...
My phone says I am out of data and I increased our plan about a week ago and our data s...
We are night shifters. When I got up this afternoon I called to get help, AGAIN, with...
My bill is wrong. I was charged multiple activation fees.
My bill is wrong. I'm being charged extra activation fees.
Need to unlock old phone
We wanted a better phone offer to switch from flip phone? Lee Van Horn *** *** ****
We recently went a store in McAllen Texas , to switch from our flip phones and we did n...
google charges are on my bill and it is not clear what number is ordering product.
need to update credit card expiration date. That is the only thing changed. Same numbe...
Dvr and internet not working
Dvr not working and internet still not working properly
Has the past due amount been paid?
I am trying to see why Harold&carolLashbaugh called from Library Dec.******* they get b...
need to talk to agent about paying bill
speak with customer service about charges and plan change
Get help with my issue

Verizon Wireless Online Help at verizonwireless.com - Info & Stats

Help desk address
http://www.verizonwireless.com/wcms/contact-us.html
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
18.8462
Rank amongst all ways to reach them
7
Other means of communication
phone, chat, web, facebook, twitter
Communication customer rating
62%
Quality of help rating
89%
Votes for online help
2,565
When this was last updated
Tue Feb 11 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-922-0204

Verizon Wireless Help Pages: What to Know

This is the Verizon Wireless help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Verizon Wireless's best customer help page or faq or forum, this is the best entry point according to 179,604 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-922-0204) which we show above. Sometimes when you dig through the various help topics and volumes on verizonwireless.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Verizon Wireless agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Verizon Wireless: General Information

Verizon Wireless has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Verizon Wireless using 5 different media: phone, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-922-0204 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Verizon Wireless.

Do Verizon Wireless and GetHuman work together?

GetHuman has no relationship with Verizon Wireless and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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