Verizon Wireless Help Pages

Verizon Wireless Customer FAQ, Forum, and Online Help Desk

Verizon Wireless Help @ verizonwireless.com
Customer Help
Average time to fix: (18.8462 hours)
Busiest time: 9:30am
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Recent Verizon Wireless help topics searched

need hail with my Verizon gift card
I switched plans for two lines to start unlimited and more unlimited at the *** loyalty...
I need a pin and an account number so I can cancel my service
I need customer retention
Cannot access my account. Recieved a message that my account is locked. Tried my pass...
I lost my phone and I want to stop all calls & cancel my account **********-***** (Phon...
Im needing help with byop for qlink wireless... The phone I'm going to us is through Ve...
Pin locked?? I don't kow how as I do not have a PIN. I want to transfer my service to...
I want to know if I have a contract with Verizon. If so how much time is left before my...
I need to understand how my at home mi-fi jetpack used data while I was out of town for...
my phone is reporting no service I can not turn it off or access any apps
Setup online account.
You turned off service to my cell phone. YOU need to fix this.
I bought the new router but cannot get it to work. I cannot print and I cannot get on l...
I attempted to transfer my service to verizon three months ago but my phones weren't co...
I have had Verizon service for a few years now. I am having financial difficulties. Ov...
on the front of my phone I have no time & no forcast

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Verizon Wireless Online Help at verizonwireless.com - Info & Stats

Help desk addresshttp://www.verizonwireless.com/wcms/contact-us.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time18.8462
Rank amongst all ways to reach them7
Other means of communicationphone, chat, web, facebook, twitter
Communication customer rating63%
Quality of help rating88%
Votes for online help2,566
When this was last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-922-0204

Verizon Wireless Help Pages: What to Know

This is the Verizon Wireless help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Verizon Wireless's best customer help page or faq or forum, this is the best entry point according to 179,604 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-922-0204) which we show above. Sometimes when you dig through the various help topics and volumes on verizonwireless.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Verizon Wireless agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Verizon Wireless: General Information

Verizon Wireless has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Verizon Wireless using 5 different media: phone, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-922-0204 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Verizon Wireless.

Do Verizon Wireless and GetHuman work together?

GetHuman has no relationship with Verizon Wireless and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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