United Airlines Help Pages

United Airlines Customer FAQ, Forum, and Online Help Desk

Average time to fix: (3 hours)
Busiest time: 9:30am
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Recent United Airlines help topics searched

Didn’t take original flight to Ft Myers. Still need return flight. Won’t allow check in.
When I was getting ready to book my flight I noticed baggage restrictions. What is the...
My coworker is a airline mechanic and has a serious drinking problem. Does the Airline...
Good morning.* I'm trying to get hold of the pension bereavement team? Could you please...
I have a booking with United Airlines from BKK to LAS on February *. The trip begins wi...
I HAVE A UNITED TICKET (**************) TO TRAVEL BUT ONE CODE SHARE LEG FROM HONG KONG...
On a cruise ending in Hong Kong Feb *. Flight home Feb *. Is UA cancelling flights from...
We had a terrible flight experience and we got our luggage lost on a United flight so n...
Hello, **I have a return flight from Chengdu, China (CTU) to San Francisco (SFO) on...
I’m ill, booked on a **:**pm flight, looking to see if I can take a later flight today...
I booked flight reservations with priceline and they did not give me the option for bag...
Overcharged for baggage in Houston Texas on January **, ****. I was charged for * lugga...
My ticket to Hong Kong since there is the spread of coronavirus, can I cancel my ticket...
Dear sir*mam.*I ve booked a ticket with ur site..n unfortunately I did a silly mistake...
International reservation assistance
I BOOKED MY DAUGHTER'S FLIGHT FORGETTING TO ASK FOR A BEREAVEMENT DISCOUNT. SHE IS COMI...
Case ID ***************
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United Airlines Online Help at united.com - Info & Stats

Help desk address
http://www.united.com/web/en-US/content/Contact/customer/default.aspx?SID=30FF18050E9F4415BB039A78A8A20599
Call-back available
NO
Department you interact with
Post Travel Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
3
Rank amongst all ways to reach them
4
Other means of communication
phone, web, email, twitter, facebook
Communication customer rating
79%
Quality of help rating
77%
Votes for online help
7,173
When this was last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-864-8331

United Airlines Help Pages: What to Know

This is the United Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for United Airlines's best customer help page or faq or forum, this is the best entry point according to 218,658 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-864-8331) which we show above. Sometimes when you dig through the various help topics and volumes on united.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from United Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting United Airlines: General Information

United Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with United Airlines using 5 different media: phone, web, email, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-864-8331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like United Airlines.

Do United Airlines and GetHuman work together?

GetHuman has no relationship with United Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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