United Airlines Help Pages

United Airlines Customer FAQ, Forum, and Online Help Desk

United Airlines Help @ united.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 3:15pm
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Recent United Airlines help topics searched

Flight to new York from Denver was cancelled
My luggage is in Newark New Jersey and I am in Aruba I have no Belongings with me I hav...
Ticket was meant to be purchased for today. It was purchased for a week in advance. Nee...
I am unable to prepay for my bags, getting the error "Your flight is ineligible for pre...
I paid for a month of United wifi two days ago on **** with ***** United miles. However...
want to understand if business class tickets are refundable
Dog was unable to make it on flight due to airline miscommunication.
I have a flight booked from Madison, Wi to Portland ME **** I need to reschedule this f...
Booked * non stop flights to Ghana and back and when they emailed my itinerary it says...
I need wheelchair assistance
I am unable to upload my covid vaccine information into the United system. I am fully...
Rebook canceled flight
Change an international flight EWR-TLV
My flight is not appearing in the United app. I think that when I changed my flight to...
I need to exchange a paper travel certificate for an electronic certificate. The help...
I’m flying to Australia tomorrow, and am submitting my documents to the travel ready ce...
I need to know how many bag are already included in my flight

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United Airlines Online Help at united.com - Info & Stats

Help desk addresshttp://www.united.com/web/en-US/content/Contact/customer/default.aspx?SID=30FF18050E9F4415BB039A78A8A20599
Call-back availableNO
Department you interact withPost Travel Customer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time3
Rank amongst all ways to reach them5
Other means of communicationphone, web, email, twitter, facebook
Communication customer rating74%
Quality of help rating72%
Votes for online help7,168
When this was last updatedThu May 19 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-864-8331

United Airlines Help Pages: What to Know

This is the United Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for United Airlines's best customer help page or faq or forum, this is the best entry point according to 218,658 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-864-8331) which we show above. Sometimes when you dig through the various help topics and volumes on united.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from United Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting United Airlines: General Information

United Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with United Airlines using 5 different media: phone, web, email, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-864-8331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like United Airlines.

Do United Airlines and GetHuman work together?

GetHuman has no relationship with United Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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