United Airlines Help Pages

United Airlines Customer FAQ, Forum, and Online Help Desk

United Airlines Help @ united.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:15am
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Recent United Airlines help topics searched

Flight was rebooked, need to change new ones
Upgrade to first class and checking
I want to use a credit From a canceled trip to book a New flight
I was wondering if I can take an earlier flight I have a family emergency
I have an unused ticket that I bought last year. Am I the only person that can use the...
Received refund email on flights I didn’t cancel
Just wanted to know if my flight is still active. Flight from London Heathrow to Birmin...
I’m a Canadian citizen wants to fly for over a weekend to Florida is’t ok if I make in...
I must admit I don't fly that often but it certainly won't ever be with United again. Y...
Refund and errors on expedia!
I would like to order a wheel chair at the airport for my wife.
we have a couple of charges that we do not know what they are for. Also charged for se...
Questioning a charge of $***.** on **********
Refund for tickets to Kauai because of Covid ** restrictions
Need to postpone flight due to Covid

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United Airlines Online Help at united.com - Info & Stats

Help desk addresshttp://www.united.com/web/en-US/content/Contact/customer/default.aspx?SID=30FF18050E9F4415BB039A78A8A20599
Call-back availableNO
Department you interact withPost Travel Customer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time3
Rank amongst all ways to reach them5
Other means of communicationphone, web, email, twitter, facebook
Communication customer rating78%
Quality of help rating76%
Votes for online help7,172
When this was last updatedMon Feb 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-864-8331

United Airlines Help Pages: What to Know

This is the United Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for United Airlines's best customer help page or faq or forum, this is the best entry point according to 218,658 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-864-8331) which we show above. Sometimes when you dig through the various help topics and volumes on united.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from United Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting United Airlines: General Information

United Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with United Airlines using 5 different media: phone, web, email, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-864-8331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like United Airlines.

Do United Airlines and GetHuman work together?

GetHuman has no relationship with United Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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