United Airlines Post Travel Feedback Phone Number

  • Calls United Airlines's Post Travel Feedback department
  • On average, callers wait 17 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 10:15am
  • Some common reasons that visitors to GetHuman call United Airlines include Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, and Special Request.
  • Get a real live human at this number: Use this number for post-travel feedback voicemail
  • When you call United Airlines and their automated voice system picks up, you hear: To speak to a representative about future travel or travel in progress, press 1. If your travel is completed and you want to provide feedback, please go to the website.
  • This is not the most popular United Airlines phone number (it's ranked #3). Most customers call 800-864-8331 for support: Click here for best option

What It's Like to Call United Airlines Phone Number 877-624-2660

Nov 28, 2023

Calling this number seems to be best used for getting tickets booked or addressing complaints with United Airlines, as opposed to asking for general information. When I called this number, I was told that representatives were available 24 hours a day to assist with current travel. I was then given two options: I could press 1 for questions about current or future travel and 2 for comments about travel that had been completed.

I chose 1 and was informed that by continuing to use the number, I was consenting to United Airlines' use of my information regarding my travel. After about a minute, I was connected with a customer service representative, who asked how she could help me. I explained that I was planning to travel in May and wanted to know how far in advance I should start planning and looking for tickets so I could get an affordable ticket to my destination.

She explained to me that she really didn't have an idea as to how far in advance the airline would set its prices other than to let me know that the airline would increase the price as inventory decreased, which would change regularly as people made their travel plans. I then asked if that meant I should plan on paying close attention to United's website to get the best deal, and she said that I could either do that or book a refundable ticket as early as possible.

She explained that if I bought a refundable ticket and saw a lower price later, I could get a full refund and exchange my ticket at that point, allowing me to take advantage of the lower fare. I said that I understood and appreciated her assistance, and she then asked if she could assist me in any other way. I said that was all I needed and thanked her for the assistance. She thanked me for calling United and wished me a pleasant day.

Overall, I thought this was a fairly straightforward experience in calling United. I was able to get my question answered in a manner, and even though I didn't get any new information, it confirmed that I was already doing things in an ideal manner to limit my costs for my upcoming trip.

I appreciated getting assistance almost immediately, as I didn't have to spend much time at all waiting on hold and was able to promptly ask my question. I think the help offered could be a little more detailed as opposed to only helping guests who were already in need of travel, but this is a small detail. If you need pre- or post-flight instruction, this number would be very effective at getting assistance; if you're just looking for general help, there are likely other and better options available to you.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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United Airlines Post Travel Feedback Phone Number 877-624-2660 - Info & Statistics

Phone number to dial877-624-2660
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPost Travel Feedback
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanUse this number for post-travel feedback voicemail
Average wait17
Current wait32
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web or email or twitter or facebook
Quality of communication79%
Quality of help30%
Customer votes23,588
Best phone number800-864-8331
Information last updatedSun Feb 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines's 877-624-2660 Post Travel Feedback Number

This United Airlines phone number is ranked #3 out of 10 because 218,658 United Airlines customers tried our tools and information and gave us feedback after they called. The reason customers call 877-624-2660 is to reach the United Airlines Post Travel Feedback department for problems like Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, Special Request. As far as we can tell, United Airlines has call center locations in India or Philippines or Massachusetts or Ohio or North Carolina or Nevada or Illinois and you can call during their open hours 24 hours, 7 days. United Airlines has 10 phone numbers and 20 different ways to get customer help. We've compiled information about 877-624-2660 and ways to call or contact United Airlines with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling United Airlines

Calling United Airlines at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 877-624-2660. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when United Airlines Post Travel Feedback agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than United Airlines Once on the phone with United Airlines's Post Travel Feedback department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting United Airlines in General

While 877-624-2660 is United Airlines's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-864-8331 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach United Airlines help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 30% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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