United Airlines Caribbean Reservations Phone Number

What It's Like to Call United Airlines Phone Number 800-231-0856

By Christian Allen

Nov 28, 2023

Calling this number can be useful if you're looking for assistance with United Airlines account. However, it appears that you need to have an established account with United Airlines to use this service.

When I called, I was told that my number was recognized and the system wanted to confirm who was calling. I confirmed that my number was attached to my name, and the system asked if I wanted to have it automatically tie my number to my United Airlines account moving forward. I said no, and the system confirmed it would continue to ask me to confirm my number.

The system then asked if I wanted to continue the conversation via text messages instead of on the phone. It said it would text my number if I wished, with standard messaging rates applying. I rejected that suggestion and instead asked if I could check my miles balance.

Next, the automated voice had me verify my personal information, including my name and the zip code attached to my account. I could have also provided the number for my United Airlines mileage account, but as I didn't know it, I opted not to. Upon checking and confirming my miles balance, the system asked if I had any other questions that it could help with.

I asked it if I could check my transactions with United, and it said it could check recent transactions, but anything older than 6 months ago wouldn't appear in the system. Instead, I'd need to contact United through e-mail to get access to those records. As I only wanted to check the most recent transaction, I opted to end the call at this point.

Overall, this was a fairly good experience, although the need to have a United Airlines account and have it checked can make it restrictive. On one hand, it's a good thing that the company does so many checks to make sure that you're who you say you are when you're traveling with them. On the other, it does seem a bit excessive to have this many checks in place when all you want to do is check your mileage account and whether you're closing in on a vacation.

Whether or not I'd recommend using this number depends on how extensive your issue is and whether you can solve it without a one-on-one interaction with someone. If you only need basic assistance, the system does a good job providing it. If not, you'll be better off trying another number. Also of note: be careful when dialing this number to avoid mistakes, as missing by one number can send the caller to United Healthcare instead of United Airlines, which was my own experience the first time I dialed.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

United Airlines's 800-231-0856 Caribbean Reservations Number

This United Airlines phone number is ranked #9 out of 10 because 218,658 United Airlines customers tried our tools and information and gave us feedback after they called. The reason customers call 800-231-0856 is to reach the United Airlines Caribbean Reservations department for problems like Change Flight, Baggage Problem, Refund Flight, Special Request, Flight Inquiry. As far as we can tell, United Airlines has call center locations in India or Philippines or Massachusetts or Ohio or North Carolina or Nevada or Illinois and you can call during their open hours 24 hours, 7 days. United Airlines has 10 phone numbers and 20 different ways to get customer help. We've compiled information about 800-231-0856 and ways to call or contact United Airlines with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling United Airlines

Calling United Airlines at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-231-0856. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when United Airlines Caribbean Reservations agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than United Airlines Once on the phone with United Airlines's Caribbean Reservations department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting United Airlines in General

While 800-231-0856 is United Airlines's #9 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-864-8331 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach United Airlines help by calling them, is that other customers give their customer support at this number a 30% score for their communication skills and a 59% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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